Data Privacy Policy

SALTEX Privacy Policy

At Saltex, your privacy and the protection of your personal data are of the utmost priority. We handle your data in accordance with applicable data protection laws and best practices in information management. Our goal is to always act in accordance with the highest ethical business standards and to ensure your privacy is safeguarded.

Why do we collect and process your personal data?

We use your personal data to provide better services and products. The information is used to improve and develop our offerings and to create new services that better meet your needs.

Please note that our website may contain links to other companies' pages and services. These have their own privacy policies that we cannot influence. We recommend reviewing their guidelines before using their services.

We also provide supplementary information about data protection for specific services, products, and applications. These details take precedence over this general policy.

As our guidelines may change due to legal amendments or service development, we always publish the latest information on our website.

How do we use your personal data?

We collect and process your personal data for the following purposes:

• Providing services and products: We use the information to manage orders, respond to inquiries, execute agreements, and improve our customer service.
• Service development and marketing: The data helps us enhance our offerings and tailor our marketing efforts based on legitimate interests or your consent.
• Risk management and legal requirements: We process data to meet legal obligations, ensure data security, and prevent fraud.
• Customer communication: We may send information about products, services, changes, and offer marketing materials based on your preferences and our legitimate interest.
• Content personalization: By analyzing usage data, we can offer personalized content and improved service development.

How do we collect your personal data?

Your data is primarily collected directly from you when you contact us, use our services, participate in marketing activities, or respond to surveys. We may also collect information from government registers, public sources, and via cookies on our website.

What types of data do we collect?

The data we collect may include:

• Identification information (e.g., name).
• Contact details (address, phone number, email).
• Company-related information (company name, role).
• Data related to customer relationships and service usage.

How do we use cookies?

Cookies are used to improve user experience, customize content, and enable targeted marketing. You can manage your cookie settings via your browser. Note that certain functionalities may be affected if cookies are disabled.

When do we share your personal data?

We do not sell your data. However, we may share it with:

• Other companies within the Saltex Group.
• Trusted subcontractors for service delivery.
• Authorities when legally required.
• Partners with your consent.

Your rights

You have the right to:

• Request access to your personal data and have inaccuracies corrected.
• Request the deletion of your data ("the right to be forgotten").
• Object to certain processing, such as for direct marketing.
• Withdraw your consent at any time.
• File complaints with a supervisory authority if compliance is lacking.

How do we protect your data?

We use advanced security measures, such as encryption and access control, to protect your data. Our staff receive continuous training in data security, and we ensure that our suppliers comply with strict privacy requirements.

How long do we store your data?

Data is stored as long as necessary to fulfill the purpose of processing or as required by applicable laws. For example, we store customer data for at least five years after the end of the customer relationship.

Contact

For questions about how we handle personal data, you can contact us at Info.se@saltex.eu.

Last updated: November 20, 2024